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Several accounts of students having just graduated have been inactivated in CampusNet, leading to inaccessibility of emails and all other University services depending on a valid CampusNet account.

This is unexpected, as previous discussions indicated, that student accounts would be active until exmatriculation end of August 2009.

Investigations are underway, why the accounts were inactivated.

Update 15:30

A CampusNet functionality has been misinterpreted. The accounts will be re-enabled after CampusNet is up after upgrade. This is expected during tomorrow.

As long as no other modifications to the accounts have been made, emails to inactivated accounts are still delivered into their mailboxes. Forwarding of emails to Alumni accounts is not yet active.

Mon 15 Jun 2009

Accounts appear re-enabled in CampusNet.

Due to the upgrade of CampusNet last week, which was performed unrelated to this issue, updating subsequent systems on the basis of CampusNet data is not yet operational. So, despite the accounts re-enabled in CampusNet, all other systems don't "know" of this account update yet.

Re-enabling synchronization of CampusNet data to other systems, including teamwork and email server, is currently work in progress.

Tue 16 Jun 2009

Fixing the database export goes on.

In the meantime, the following accounts have been manually re-enabled for email, teamwork, and VPN services:

mkadisch
esorbalo
araykova
monderco
msecrier
hmui
ovoggenrei
bshtarkale
mpapmeyer
sreher

If you need access to emails, teamwork, and VPN services while this issue persists, please send an email to that effect to campus.net@jacobs-university.de and include your CampusNet user name.

Wed 17 Jun 2009

Fixing the database export goes on.

In the meantime, the following accounts have been manually re-enabled for email, teamwork, and VPN services:

mvoica

Fri 19 Jun 2009

Automatic updating of account and email data from CampusNet into other systems is active again.

Forwarding of incoming emails to alumni accounts is not yet operational.