Blog from January, 2013

Jacobs University Employees can purchase the usage right for Microsoft Office for 12,95€ on their private computer. This option has been updated to Microsoft Office Professional 2013. The Mac version is still Office 2011. For details and how to get the software and license, see Microsoft Home Use Program for Jacobs' employees.

There are currently various scamming emails sent around from various places. Text in these emails usually

  • create some urgency, and
  • want you to click some link, and
  • want you to enter your username and password there.

A current example is: "Please view the Important document i upload using google.doc i want you to see click here and log on with your email for immediate access to view." Yes, the syntax and grammar errors are in there, too. Also, the link actually also does not point to google docs.

This is scam.

Do never ever enter any personal data into any non-jacobs web site. Ever. For no reason.

On Thursday 31 January 2013 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

Jacobs University allows remote connections to internal IT services from anywhere, using VPN Access.

The system employed for the last ~10 years has gotten old, slow, and broken. A new system is up and running and has been used successfully by early adoptors. The new solution gives a wider range of supported devices and operating systems, is much simpler to install and use, and connections are much faster. The time is right to make the transition to the new system!

Please remove the old "Cisco VPN Client for ASA 3000 concentrators", if you have it installed. Also, remove Jacobs University vpn configurations of built-in operating system features.

Please install the new "Cisco AnyConnect VPN client" instead. Installation for various operating systems and mobile devices is described at VPN Access, including links to installation videos at YouTube, and web vpn access.

The previous system will be shutdown in June 2013, or when it finally breaks down, whichever comes first.

Do not give your username and password to anyone (warning)

There is currently a phishing mail send to jacobs university members which wants you to enter your mailadress, campusnet username and password on a simple web form.

The website hidden behind the "Resolve" link is already blocked. 

 

Phishing mail content:

 

-------- Original-Nachricht --------

Betreff:

Service Violation - Urgent Action Required

Datum:

Sat, 26 Jan 2013 11:31:42 +0000

Von:

Jacobs University Bremen <violations@jacobs-university.de>

An:

Undisclosed recipients:;

 

Dear User,

We noticed a violation of our services on your E-mail account and
for this reason, your E-mail account will be closed if you fail to
resolve the issue within the next 48 hours.

This will only take a moment...Click the "RESOLVE" link below and
enter the requested details to complete the process.

RESOLVE

© 2013 Jacobs University.
All Rights Reserved

 

 


 

 

Do not give your username and password to anyone

This applys for all services that you use(warning) Not only here at Jacobs University (warning) No serious company or service will ever ask you for your username and password at this way.

Due to an update teamwok will be unavailable on monday morning, 28th Januar 2012 from 07:00 - 09:00.

On Thursday 24 January 2013 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 17 January 2013 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 10 January 2013 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 03 January 2013 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

This is an automatically generated measurement of key performance indicators (KPIs) of Application Provisioning Services for 2012.

The list of other KPI measurement reports is at KPI Measurements.

KPI Summary Table

KPIs Specified

Not Measured (warning)

Targets Met (plus)

Targets Failed (minus)

13

0

10

3

KPI Measurements

If the specification is met, a (plus) is in the Met column, else a (minus); KPIs not measured have a (warning) there.

SLA

Host

Service

Target

Measured

Met

Remote Login Shell Service

login

SSH

99.000000%

99.938%

(plus)

Teamwork Service

hermia

HTTP

99.000000%

99.956%

(plus)

 

 

HTTPS

99.000000%

99.408%

(plus)

Faculty Web Service

facultyweb

FTP

99.000000%

99.957%

(plus)

 

 

HTTP

99.000000%

99.985%

(plus)

 

 

HTTPS

99.000000%

99.985%

(plus)

SJIRA01

sjira01

HTTP

99.000000%

87.906%

(minus)

 

 

HTTPS

99.000000%

82.894%

(minus)

 

 

SSH

99.000000%

88.4%

(minus)

Alumni Email Server Service

helena

HTTP

99.000000%

99.787%

(plus)

 

 

POP3

99.000000%

99.972%

(plus)

 

 

IMAP

99.000000%

99.97%

(plus)

 

 

SMTP

99.000000%

99.94%

(plus)

Additional Services Information

The following Server Hosting Services are measured as a convenience for the Service Customer to ease service maintenance.
IRC-IT is not responsible for ensuring quality and achieving KPIs of these services.

SLA

Host

Service

Measured

CampusNet Server Service

scnweb01

SNMP

99.601%

 

scnapp01

SNMP

99.606%

 

scnsql01

SNMP

98.783%

WebServer Service

swebsrv01

HTTP

99.639%

 

 

HTTPS

99.663%

 

 

SSH

99.805%

 

swebdev01

HTTP

99.122%

 

 

HTTPS

(not measured)

 

 

SSH

99.183%

 

swebsvn01

HTTP

(not measured)

 

 

HTTPS

(not measured)

 

 

SSH

(not measured)

Schomäcker Server Service

sschomkr01

SNMP

99.965%

 

 

MSSQL

99.31%

GiroWeb Server Service

sgiroweb01

SNMP

99.558%

 

 

HTTP

99.353%

 

 

MSSQL

99.548%

Alumni Application Server Service

alumniweb

HTTP

99.986%

 

 

HTTPS

(not measured)

Career Service Center Server Service

csc

HTTP

99.877%

 

 

SSH

99.733%

SLA Counseling Center

scouncil

HTTP

(not measured)

 

 

SSH

(not measured)

ALEA Server Service

alea

HTTP

(not measured)

IRC-IR Institutional Repository DSPACE

sdspace

HTTP

99.809%

 

 

HTTPS

(not measured)

 

 

SSH

99.821%

SLA Torrent Seeder Geoscience SOPENDTECT

sopendtect

SSH

99.387%

Graduate Student Association Server SLA

sgsa

HTTP

98.549%

 

 

SSH

98.606%

This is an automatically generated measurement of key performance indicators (KPIs) of Application Provisioning Services for December 2012.

The list of other KPI measurement reports is at KPI Measurements.

KPI Summary Table

KPIs Specified

Not Measured (warning)

Targets Met (plus)

Targets Failed (minus)

13

0

13

0

KPI Measurements

If the specification is met, a (plus) is in the Met column, else a (minus); KPIs not measured have a (warning) there.

SLA

Host

Service

Target

Measured

Met

Remote Login Shell Service

login

SSH

99.000000%

100.0%

(plus)

Teamwork Service

hermia

HTTP

99.000000%

99.992%

(plus)

 

 

HTTPS

99.000000%

99.994%

(plus)

Faculty Web Service

facultyweb

FTP

99.000000%

100.0%

(plus)

 

 

HTTP

99.000000%

99.985%

(plus)

 

 

HTTPS

99.000000%

99.998%

(plus)

SJIRA01

sjira01

HTTP

99.000000%

100.0%

(plus)

 

 

HTTPS

99.000000%

99.998%

(plus)

 

 

SSH

99.000000%

100.0%

(plus)

Alumni Email Server Service

helena

HTTP

99.000000%

100.0%

(plus)

 

 

POP3

99.000000%

99.999%

(plus)

 

 

IMAP

99.000000%

99.998%

(plus)

 

 

SMTP

99.000000%

100.0%

(plus)

Additional Services Information

The following Server Hosting Services are measured as a convenience for the Service Customer to ease service maintenance.
IRC-IT is not responsible for ensuring quality and achieving KPIs of these services.

SLA

Host

Service

Measured

CampusNet Server Service

scnweb01

SNMP

100.0%

 

scnapp01

SNMP

100.0%

 

scnsql01

SNMP

100.0%

WebServer Service

swebsrv01

HTTP

99.859%

 

 

HTTPS

99.859%

 

 

SSH

99.957%

 

swebdev01

HTTP

100.0%

 

 

HTTPS

(not measured)

 

 

SSH

100.0%

 

swebsvn01

HTTP

(not measured)

 

 

HTTPS

(not measured)

 

 

SSH

(not measured)

Schomäcker Server Service

sschomkr01

SNMP

100.0%

 

 

MSSQL

100.0%

GiroWeb Server Service

sgiroweb01

SNMP

100.0%

 

 

HTTP

99.996%

 

 

MSSQL

99.996%

Alumni Application Server Service

alumniweb

HTTP

100.0%

 

 

HTTPS

(not measured)

Career Service Center Server Service

csc

HTTP

100.0%

 

 

SSH

100.0%

SLA Counseling Center

scouncil

HTTP

(not measured)

 

 

SSH

(not measured)

ALEA Server Service

alea

HTTP

(not measured)

IRC-IR Institutional Repository DSPACE

sdspace

HTTP

99.97%

 

 

HTTPS

(not measured)

 

 

SSH

99.97%

SLA Torrent Seeder Geoscience SOPENDTECT

sopendtect

SSH

100.0%

Graduate Student Association Server SLA

sgsa

HTTP

100.0%

 

 

SSH

100.0%