Blog from February, 2013

On Thursday 28 February 2013 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

The new VPN Access solution introduced in January based on the "Cisco AnyConnect" product is faster, supports more devices, and has more features than the previous solution.

If you have not yet switched from the previous "Cisco VPN 3000" client solution to the new "Cisco AnyConnect" solution, you should do so now, as the previous system will be shut down June 2013 (if it doesn't completely fail before that).

See VPN Access on how to setup the remote access software (with YouTube videos!), or browse to https://vpnasa.jacobs-university.de/ and install the Cisco AnyConnect software from there - or from your favourite app store.

 

The WLAN network "JACOBS" will be superseded in mid 2013 by the WLAN "JACOBSGUEST". Jacobs University Members should use WLAN "eduroam" instead. See WiFi/WLAN Access and How Tos regarding eduroam configuration for configuration information.

The "eduroam" WLAN network had been introduced in July 2011, and after initial configuration, offers hassle-free and secure WiFi/WLAN Access to Jacobs University Members on campus and globally at participating institutions. "eduroam" also makes WiFi/WLAN Access available to guests from other participating institutions visiting Jacobs' campus. By introducing "eduroam", the "JACOBS" network has become obsolete for daily WiFi/WLAN Access by Jacobs University Members.

To be able to provide WiFi/WLAN Access to guests without eduroam access, the WLAN network "JACOBSGUEST" will be provided mid 2013. Guests will need an Internet access voucher provided by their host as before. This second network might also come in handy to get eduroam running if it doesn't work on first try. Login with a JACOBS account for Internet access will no longer work with JACOBSGUEST.

The date of change will be fixed in a second announcement.

Update May 29, 2013 

We are currently looking into general improvements to the WLAN infrastructure. To not overburden our community with too much changes, we are postponing the renaming of the Guest SSID until a decision has been made about the future WLAN system.

The Toshiba print and scan devices have been replaced by Konica Minolta devices on October 24, 2011.

The "toshiba" print queues will be retired, removed, and cease to function on March 14, 2013.

To know more about Jacobs network printing read the announcement, the FAQ, and various How Tos regarding Printing.

On Thursday 21 February 2013 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 14 February 2013 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

 

Due to staff attendance of a meeting called for by Pres. Peitgen, there will be no phone hours between 9-10 and no open office hours between 10-11 of Service Desk for Faculty and Staff on February 15, 2013.

Phone answering machine and email are available and we will refer back to you after the meeting.

Afternoon hours are not affected.

On Thursday 07 February 2013 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

This is an automatically generated measurement of key performance indicators (KPIs) of Application Provisioning Services for January 2013.

The list of other KPI measurement reports is at KPI Measurements.

KPI Summary Table

KPIs Specified

Not Measured (warning)

Targets Met (plus)

Targets Failed (minus)

13

0

13

0

KPI Measurements

If the specification is met, a (plus) is in the Met column, else a (minus); KPIs not measured have a (warning) there.

SLA

Host

Service

Target

Measured

Met

Remote Login Shell Service

login

SSH

99.000000%

99.998%

(plus)

Teamwork Service

hermia

HTTP

99.000000%

99.813%

(plus)

 

 

HTTPS

99.000000%

99.776%

(plus)

Faculty Web Service

facultyweb

FTP

99.000000%

100.0%

(plus)

 

 

HTTP

99.000000%

100.0%

(plus)

 

 

HTTPS

99.000000%

100.0%

(plus)

SJIRA01

sjira01

HTTP

99.000000%

100.0%

(plus)

 

 

HTTPS

99.000000%

100.0%

(plus)

 

 

SSH

99.000000%

100.0%

(plus)

Alumni Email Server Service

helena

HTTP

99.000000%

99.998%

(plus)

 

 

POP3

99.000000%

99.998%

(plus)

 

 

IMAP

99.000000%

99.998%

(plus)

 

 

SMTP

99.000000%

99.997%

(plus)

Additional Services Information

The following Server Hosting Services are measured as a convenience for the Service Customer to ease service maintenance.
IRC-IT is not responsible for ensuring quality and achieving KPIs of these services.

SLA

Host

Service

Measured

CampusNet Server Service

scnweb01

SNMP

95.566%

 

scnapp01

SNMP

99.989%

 

scnsql01

SNMP

97.77%

WebServer Service

swebsrv01

HTTP

100.0%

 

 

HTTPS

100.0%

 

 

SSH

100.0%

 

swebdev01

HTTP

100.0%

 

 

HTTPS

(not measured)

 

 

SSH

99.998%

 

swebsvn01

HTTP

(not measured)

 

 

HTTPS

(not measured)

 

 

SSH

(not measured)

Schomäcker Server Service

sschomkr01

SNMP

99.998%

 

 

MSSQL

99.992%

GiroWeb Server Service

sgiroweb01

SNMP

97.779%

 

 

HTTP

97.772%

 

 

MSSQL

99.976%

Alumni Application Server Service

alumniweb

HTTP

100.0%

 

 

HTTPS

(not measured)

Career Service Center Server Service

csc

HTTP

100.0%

 

 

SSH

100.0%

SLA Counseling Center

scouncil

HTTP

(not measured)

 

 

SSH

(not measured)

ALEA Server Service

alea

HTTP

(not measured)

IRC-IR Institutional Repository DSPACE

sdspace

HTTP

100.0%

 

 

HTTPS

(not measured)

 

 

SSH

100.0%

SLA Torrent Seeder Geoscience SOPENDTECT

sopendtect

SSH

100.0%

Graduate Student Association Server SLA

sgsa

HTTP

100.0%

 

 

SSH

100.0%