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There is a new uprise of fraud telephone calls in Germany posing as computer support from 1&1, Apple or Microsoft, in English or German. The callers "offer" to remove malware, get your computer repaired or optimized, and request remote access or want you to install software, for free or not.
Do not accept this unsolicited "offer", which is an attempt to install malware on your computer, steal your data, get money from you, and make the world a worse place to live in.
Just hangup and carry on. As usual, do not give your accountname or password to anyone, nor give credit card details.
Previous warnings: Telephone scam posing as Microsoft support