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Starter Pack

(thumbs up) If you are lost in o-week, follow What to do first in IT.

(lightbulb) For compiled IT information have a look at Introductory IT Information for Faculty, Staff and Admin Members or at Introductory IT Information for Students.


Blog Posts


Jacobs University members need a CampusNet account to access services. Internet is provided through the eduroam wireless/WLAN network. VPN can be used to access Intranet services from outside the university. Staff and resident students have a telephone available.

Jacobs members have a feature-rich email account. A file server provides centralized storage. teamwork is a central wiki and blog platform. The userweb system can be used for web publishing. The multi function printers deployed on campus can also scan. Additional software is available.

To find more services, use the link collection. Use of services is governed by policies. Comprehensive documentation is provided. There are several contacts available to help.
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    1. Now, if it were actually read...

  1. Since today is SysAdmin Appreciation Day, THANKS FOR YOUR WORK (not just on teamwork)!

  2. Hi there,

    I joined Jacobs at february 2016, and provided a computer, I don't know if this is the place to ask, but do we have access to an antivirus? the trial that I have been using, has just expired

    1. Hi Mauricio,

      IT Support would be the best address for your questions, but here is fine, too.

      For Microsoft Windows, several free antivirus solutions are available: Windows 10 comes with Windows Defender antivirus built-in, for older Windows versions Security Essentials is unobtrusive and sufficient. For Mac, Linux, and others you want to check out ClamAV.