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Web Folders are a mechanism to access files stored on web servers as if they were residing on a local hard disk. This is achieved by a protocol called WebDAV.

This page explains, how to edit attached files of

without going through the download - edit - upload cycle. (thumbs up) Even better, you can edit wiki pages and news posts within your WebDAV enabled application.

Table of Content

(tick) The Confluence documentation is at and has screenshots and screencasts as Apple QuickTime movies of the configuration. The available features are documented at

Beta Status

This Confluence functionality is currently in beta status. Use at your own risk, and have a backup copy of your documents.

(info) The following documentation is mostly copied from

Web Folders/WebDAV Support


Web Folders/WebDAV allows you to drag-and-drop files or folders to or from your PC or Mac. "Web Folders" is the name used for the Microsoft Windows client implementation of WebDAV.

Web Folders cannot be mapped to a drive letter, but show up instead in "My Network Places", and are also supported directly by Microsoft Office applications, including Word and Excel. Microsoft Office Web Folder support includes "file locking" during update. In general, non-Office applications do not support file locking or directly updating from within the application.

Web Folders are supported on Windows 98/2000/NT/ME/XP. Mac OS X also supports WebDAV via the Finder's Connect to Server command.

Windows Explorer Is Not Internet Explorer

WebDAV involves using Windows Explorer. This is part of the Windows operating system, and should not be confused with the web browser Internet Explorer. Entering the URL for Web Folders into Internet Explorer will not result in a window that uses Web Folders.

Windows XP: Creating a Web Folder

  1. Double-click on the MY NETWORK PLACES icon on your Desktop or from your START button.
  2. Click on ADD A NETWORK PLACE from the NETWORK TASKS menu on the left side of the window.
  3. The ADD A NETWORK PLACE WIZARD will open. Click NEXT.
  5. In the INTERNET OR NETWORK ADDRESS field enter ((lightbulb) copy & paste) and click NEXT.
  6. Enter your CampusNet User Name and Password when prompted. ((lightbulb) see How to know your CampusNet user name)
  7. Enter a Name to label the link, such as the suggested webdav on and Click FINISH.
  8. A Windows Explorer window will appear. You may then Click FINISH to OPEN the teamwork web folder.
  9. A Shortcut has been created in your My NETWORK PLACES. Open MY NETWORK PLACES. You might want to drag and drop the web folder icon to your desktop for easier future access.

ERROR: If you receive an ERROR when you Click "Next" after entering the teamwork server address in the Add Network Place Wizard, you need to apply the following Web Folders software update from Microsoft: Software Update for Web Folders ( After installing the Microsoft update you will have to restart your PC and begin again with Step 1.

Mac OS X: Connecting to a WebDAV Server

(info) This information is unverified and untested.

  1. From "Go" on the Finder Menu Select Connect to Server... or Press Command-K.
  2. For "Server Address" use:
  3. Use your CampusNet user name and password when prompted for "WebDAV File System Authentication" name and password.
  4. Learn more at Apple's WebDAV page.

Adding and Removing Files

You can drag folders or files from your computer or other storage media attached to your computer and drop them into the Web Folder. You can also drag folders or files from the Web Folder onto your computer.

You can also save to your Web Folder from within applications, such as Microsoft Word. Choose FILE, then SAVE AS in your application. Choose Web Folders, then the name of your Web Folder, and enter the name of your file (without spaces).

Updating Documents

  1. Open the web folder, e.g. by using the shortcut as defined above or by double-clicking the MY NETWORK PLACES icon on the desktop, then the folder as named above, e.g. webdav on
  2. Browse to the document to be edited.
  3. Double-click the document. The document opens within the assigned Office application.
  4. Edit as usual.
  5. Save the document. It will be uploaded transparently with the same name as a new version of the previous document.

(info) Alternatively, you can either open the relevant application and use the File -> Open dialogue. Or you may drag and drop the file in the browser window onto your desktop, edit as usual, and then drag and drop back onto the web folder.

(warning) The application in use has to be WebDAV-aware.

(error) Using a web browser to download the document and then edit it locally will NOT update it "somehow automagically" on the confluence/teamwork system. You have to use the above WebDAV way instead of the browser-download-and-save-this-locally way to update the documents online.

Open Issues

  • Retrieving older versions of a document must be done by the


  • Use at your own risk!

Character Encoding

The Confluence installation of teamwork at Jacobs University uses UTF-8 as character encoding. Your application probably requires this information to display characters properly.


  1. Just to let you know that I am able to use webdav connections to teamwork from a SUSE10.1 (gnome & konqueror). Just make sure that you use Webdav (https) option in gnome or click the "use encryption" button on konqueror.

  2. XP -- BT-WLAN -- VPN: There is no NETWORK TASKS menu on the left side of the MY NETWORK PLACES window and no ADD A NETWORK PLACE item. ???

    1. I suspect you have switched off folder tasks.

      An alternative way in Windows XP to get to the WebDAV configuration is in any Windows Explorer window by selecting Tools -> Map Network Drive -> Sign up for online storage or connect to a network server.