Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Dear computer user at Jacobs University,

welcome to Jacobs University and it's rich and diverse IT world!

ircit IT as the central IT department of Jacobs University provides you with a wide array of technology and services in the area of information technology and telecommunication at Jacobs University.

These pages will give you the most important information to get you started using our services and technology. Also, most relevant procedures and policies are laid out, please consider them carefully. Jacobs University and especially IRC-IT is still an evolving environment. Please expect changes in service and infrastructure during your stay.

Latest information regarding IRC- IT's services can be found on the IRC- IT home page at http://teamwork.jacobs-university.de/display/ircit/. Feel free to explore. You can stay tuned by reading or subscribing the IT Blog at http://teamwork.jacobs-university.de/display/ircit/Blog.

All the best for your stay at Jacobs University,
Dr. Torge Schmidt, CTO

...

(info) CampusNet is maintained by the CampusNet team, which is NOT part of IRC- IT. For contact information please see the page campusnetpublic

...

The CampusNet user name and password is used for almost any other system and application, too, protect it well and follow general password security guidelines.

Please note that after changing your CampusNet password it will take up to 30 minutes until other systems will be accessible with the new password.

You will automatically have a JACOBS domain account, also called JACOBS user account or simply JACOBS account, to login to your JACOBS PC/Laptop and to access network resources like network directories or printers.

...

Some services, especially file server access and access to third party digital resources (aka ebooks), are only available while connected to Jacobs University's network. If you are off campus, you can use VPN Access to access those servics. The VPN account is the same as your CampusNet account.

Microsoft Office

Jacobs University has Microsoft Office licensed for staff. If your computer was provided by IT, Microsoft Office is already installed. If the computer you are using was bought by Jacobs University, but not provided by IT, you can get Microsoft Office from the Service Desk for Faculty and Staff.  If you would like to install Microsoft Office on your privately owned computer, please see Microsoft Office 365 for Jacobs University for details.

Telephony

Usually, Jacobs University members have a telephone available, including a voice box. To access the voice box, dial 4900; a PIN code is required. In addition, there is a web interface to the "Xpressions" system (available only on campus) to access the voice box, forward fax messages, configure the phone etc. A password is used to access the Xpressions system.

...

The procurement procedure for small computer accessories like network cables is explained at How to obtain computer accessories. IRC- IT does not sell or lend computer accessories.

 

 

implementing a wiki and blog is a great tool for cooperation and collaboration in your daily work. You can also create your personal wiki home space easily. Other uses are sketched at Possible Uses of this Site. Logging in requires the CampusNet user name and password.

 

 

This very teamwork system is also used for providing collaboration space for courses. At the beginning of a semester, a workspace can be requested for a course, and instructors and students are automatically enlisted. It can be used for providing additional teaching material in excess to CampusNet, for group work, as a calendar, bookmarks, etc.

Tip
titleConfluence Tutorials

You can teach yourself by following the Confluence Tutorials.

IT Support

The IRC- IT home page is Home Page of IT.

Tip
titleWeb Address of IRC- IT

IRC-IT's home page, available world-wide, is at http://teamwork.jacobs-university.de/display/ircit/

A long list of IT-relevant links is available at Link Collection.

You can search IRC- IT's knowledge base, documentation, how tos, FAQs and a lot more at IT Support, which is an ever-increasing wealth of information. Check back often or read the Blog! You might want to get acquainted with Jacobs University's teamwork system soon by working through the Confluence Tutorials.

...