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- DON'T PANIC!
- Read this document, slowly. All of it.
- Only on arrival day during O-Week:
- Pickup your welcome package at the registration desk. It will contain your email and CampusNet account.
- Visit the the IT desk in the registration area and have your Wifi configured.
- Any other time during O-Week: Pickup your email and CampusNet account from registrar or your program co-ordinator.
- Set yourself a new CampusNet password and a password recovery email address.
- Set up your email client.
Upon your arrival at Jacobs University, you will receive your CampusNet account. CampusNet is also known as Jacobs University's "University Information System". It is the study management system of the university. All study-related workflows, including course registration and course material download, is done therein.
The first thing you should do is login to CampusNet and set a new password. While you are at it, you should also add an email address external to Jacobs University in the CampusNet "E-Mail" field. This will be used for your password recovery requests in case you forget your password.
To contact CampusNet support, send a comprehensive email to email@example.com. Don't forget to include your full name, your CampusNet account, and a clear description of the issue.
The comprehensive list of Jacobs University's mailing lists is available at http://lists.jacobs-university.de/mailman/listinfo. If you would like to know which lists you are on, follow the procedure at How to know which mailing lists you are subscribed to. Everyone at Jacobs University can setup and run mailing lists. See Utilizing Mailing Lists for details.
Lists are usually not administrated by IT. If you browse to a mailing lists' information page, in the footer is the list of administrators' addresses. Please contact them upon inquiries. See Utilizing Mailing Lists for a comprehensive discussion of mailing lists at Jacobs University.
There are a few browser-only workstations on the library floor of the IRC/Library. They don't require a login with the JACOBS account and are intended to be used for library catalogue browsing, but can also be used to access web-based email. Expect some waiting time during O-Week.
The telephone manuals can be found at Telephony Device Manuals.
It is not possible to plug in any consumer device. Trying to do so might break the phone system and will leave you with a hefty invoice.
For a more comprehensive list of policies see Policies. There are various laws in Germany relevant for IT operation, see Legal for an overview. Please know and follow these policies and laws. Not knowing them does not mean they don't apply to you!
To re-iterate: Use of Peer2Peer software is not acceptable at Jacobs University. No BitTorrent, eDonkey, eMule, Kazaa, ... See Note of the President banning peer2peer software for a more comprehensive statement.
The procurement procedure for small computer accessories like network cables is explained at How to obtain computer accessories. IT does not sell or lend computer accessories.
Using this This very teamwork system implementing is implementing a wiki and blog and is a great tool for cooperation and collaboration in your daily work. You can also create your personal wiki home space easily. Other uses are sketched at Possible Uses of this Site. Logging in requires the CampusNet user name and password.