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What to do if something doesn't work as expected:

  1. Check Operational Announcements if this is a known or scheduled situation.
  2. RTFM: Read That Fine Manual, especially by consulting How Tos, FAQs, Known Errors, and other Documentation.
  3. Search for a solution within this site:
    Livesearch
    spaceKeyircit
  4. Contact Service Desk: Central contact point for all IT users at IUB in case of incidents or requests.