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Please follow these steps to get answers to your issues:

  1. Check Operational Announcements if this is a known or scheduled situation.
  2. Check Live System Status if a system failure is reported.
  3. Check available documentation, especially How Tos, FAQs, Known Errors, and other Documentation.
  4. Search for a solution within this site:
    Livesearch
    spaceKeyircit
  5. Depending on your Jacobs University membership status,
Info
titleMind the Server Maintenance Hours

Server Maintenance Hours are each Thursday, from 07:00-08:00.

During these times, server operation is unreliable. You should expect unavailable servers and sudden downtimes of services without prior explicit announcement.

See here for details.

(lightbulb) Bored? Frustrated? Waiting? Overwhelmed? Relax!