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Welcome to the public home page of IRC-IT, "the IT department" at International University Bremen.
Learn more about IRC-IT and this site here.

(lightbulb) If you are a new employee at IUB, have a look at Introductory IT Information for new Faculty, Staff and Admin Members.

Five most recent Operational Announcements
Outage 2019-09-21

On Saturday, September 21, 2019, shortly after 8 pm network connectivity and most servers went down. 

The issue has been resolved and network connectivity as well as important servers have been restored to a working condition on Sunday, September 22, 2019, at around 10:30 am.

Missing servers are being restored during the day.

This incident is not related to the recent cyber attack.


As announced earlier (see https://teamwork.jacobs-university.de/x/IQA3Cw), from today on authentication to the JACOBS Wi-Fi is disabled for JACOBS members.

Instead of the JACOBS network, please use eduroam Wi-Fi connections. This is easier to use, more secure, and is available globally. Have a look at our HowTo's for configuring eduroam.

Access for guests to the university will be unaffected and still be possible as before.

Please contact Service Desk for Faculty and Staff if you need support.


Best regards,

Stefan Botter


(Network Manager - IT)

On Thursday 09 May 2019 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the Maintenance Hours copy the respective files to your local hard disk, work on it locally, and after finishing your work and *after* the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 02 May 2019 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the Maintenance Hours copy the respective files to your local hard disk, work on it locally, and after finishing your work and *after* the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 25 April 2019 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the Maintenance Hours copy the respective files to your local hard disk, work on it locally, and after finishing your work and *after* the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

Five most recent News in Blog


We are currently facing issues with VPN where Clients cannot connect or experience a connect disconnect loop before the connection is enabled.

 

Our external service provider is informed and working on this issue.

Outage 2019-09-21

On Saturday, September 21, 2019, shortly after 8 pm network connectivity and most servers went down. 

The issue has been resolved and network connectivity as well as important servers have been restored to a working condition on Sunday, September 22, 2019, at around 10:30 am.

Missing servers are being restored during the day.

This incident is not related to the recent cyber attack.


Massive Server failure

We are facing a massive server failure and therfor services such as mail, file server, campusnet, print, etc. are not working.


We are working on the problem but it seems that the outage will take at least several hours.

The Service Desk for Faculty and Staff will not be available on August 27, 20109 due to Welcome Day.

Incoming undergraduate students graduating 2022 or beyond and foundation year students graduating 2020 and beyond have their emails stored in the cloud at Exchange Online as part of Microsoft Office 365 for Jacobs University.

This results in a smoother and integrated online experience as well as a nice 50GB email mailbox. (smile) 

Note that there is a faster web access URL to these mailboxes than the regular web email URL.

This is the flyer for Welcome Day 2019:

This enhancement is a followup as announced in Student email mailbox quota increased.

The navigation bar on the left side gives quick access to information.

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