On Thursday 22 June 2017 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 15 June 2017 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 08 June 2017 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

This is an automatically generated measurement of key performance indicators (KPIs) of Application Provisioning Services for May 2017.

The list of other KPI measurement reports is at KPI Measurements.

KPI Summary Table

KPIs Specified

Not Measured (warning)

Targets Met (plus)

Targets Failed (minus)

8

0

8

0

KPI Measurements

If the specification is met, a (plus) is in the Met column, else a (minus); KPIs not measured have a (warning) there.

SLA

Host

Service

Target

Measured

Met

Remote Login Shell Service

login

SSH

99.000000%

99.815%

(plus)

Teamwork Service

hermia

HTTP

99.000000%

99.819%

(plus)

 

 

HTTPS

99.000000%

99.819%

(plus)

Faculty Web Service

facultyweb

FTP

99.000000%

99.819%

(plus)

 

 

HTTP

99.000000%

99.82%

(plus)

 

 

HTTPS

99.000000%

99.814%

(plus)

SJIRA01

sjira01

HTTPS

99.000000%

99.723%

(plus)

 

 

SSH

99.000000%

99.913%

(plus)

Additional Services Information

The following Server Hosting Services are measured as a convenience for the Service Customer to ease service maintenance.
IRC-IT is not responsible for ensuring quality and achieving KPIs of these services.

SLA

Host

Service

Measured

CampusNet Server Service

scnweb01

SNMP

99.866%

 

scnapp01

SNMP

99.86%

 

scnsql01

SNMP

99.853%

WebServer Service

swebsrv01

HTTP

(not measured)

 

 

HTTPS

(not measured)

 

 

SSH

(not measured)

 

swebdev01

SSH

(not measured)

Schomäcker Server Service

sschomkr01

SNMP

99.843%

GiroWeb Server Service

sgiroweb01

SNMP

99.831%

 

 

HTTP

99.814%

Career Service Center Server Service

csc

SSH

99.817%

SLA Torrent Seeder Geoscience SOPENDTECT

sopendtect

SSH

99.818%

On Thursday 01 June 2017 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 25 May 2017 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 18 May 2017 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 11 May 2017 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Tuesday, May 9, at around 21:07 Jacobs University's Internet connection went down. This was due to a software failure in the central firewall. The issue could be resolved at around 22:30. Internet is back up again. 

Currently information scraped from our mailing list server is abused to send illegitimate emails to mailing lists.

Thanks for all the infos about it!

We're on it!

Update

Actions taken so far:

  • mail rule prevents new deliveries of the same message
  • changed mailman web interface to be only available from Jacobs' network

ongoing:

  • cleaning up mailboxes
  • evaluating emergency moderation 

Update 2

Further actions taken:

  • put all list into emergency moderation mode
  • added new mail rule to prevent new messages

ongoing:

  • cleaning up mailboxes 

Update 3

Further actions taken:

  • offending mail host blocked
  • emergency moderation mode of all mailing lists switched off 

Update 4

  • removed illegitimate emails from mailboxes

Case closed. Access to web interface from outside Jacobs' network and https access needs to be investigated further.

On Thursday 04 May 2017 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

Due to requirements of an external partner we were forced to create an SPF record for our DNS zone jacobs-university.de.

The record itself is defined neutral, so by correct evaluation of the said record by receiving mail servers, any mails sent by addresses "@jacobs-university.de" should be accepted.

 

If you experience rejected mail, please notify IT Support at itsupport @ jacobs-university.de about that fact, and please include the non-delivery notifiction you received, or alternatively the destination address, and an approximate time stamp.o

 

Update 2017-05-17

 

The SPF record for jacobs-university.de has been removed already, as several mail servers throttled reception of mails sent by our servers, which caused delays.

We are bock to no SPF record.

This is an automatically generated measurement of key performance indicators (KPIs) of Application Provisioning Services for April 2017.

The list of other KPI measurement reports is at KPI Measurements.

KPI Summary Table

KPIs Specified

Not Measured (warning)

Targets Met (plus)

Targets Failed (minus)

8

0

8

0

KPI Measurements

If the specification is met, a (plus) is in the Met column, else a (minus); KPIs not measured have a (warning) there.

SLA

Host

Service

Target

Measured

Met

Remote Login Shell Service

login

SSH

99.000000%

100.0%

(plus)

Teamwork Service

hermia

HTTP

99.000000%

99.968%

(plus)

 

 

HTTPS

99.000000%

100.0%

(plus)

Faculty Web Service

facultyweb

FTP

99.000000%

100.0%

(plus)

 

 

HTTP

99.000000%

100.0%

(plus)

 

 

HTTPS

99.000000%

100.0%

(plus)

SJIRA01

sjira01

HTTPS

99.000000%

100.0%

(plus)

 

 

SSH

99.000000%

100.0%

(plus)

Additional Services Information

The following Server Hosting Services are measured as a convenience for the Service Customer to ease service maintenance.
IRC-IT is not responsible for ensuring quality and achieving KPIs of these services.

SLA

Host

Service

Measured

CampusNet Server Service

scnweb01

SNMP

100.0%

 

scnapp01

SNMP

100.0%

 

scnsql01

SNMP

100.0%

WebServer Service

swebsrv01

HTTP

(not measured)

 

 

HTTPS

(not measured)

 

 

SSH

(not measured)

 

swebdev01

SSH

(not measured)

Schomäcker Server Service

sschomkr01

SNMP

100.0%

GiroWeb Server Service

sgiroweb01

SNMP

100.0%

 

 

HTTP

100.0%

Career Service Center Server Service

csc

SSH

100.0%

SLA Torrent Seeder Geoscience SOPENDTECT

sopendtect

SSH

99.822%

On Thursday 27 April 2017 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.

On Thursday 20 April 2017 between 07:00 and 08:00 local Bremen time servers and network components will be updated.

Server and network operations will be unreliable. Expect unavailable servers and sudden downtimes of services without prior explicit announcement.

If you have to work on files stored on the server during that time, then before the maintenance hour copy the respective files to your local hard disk, work on it locally, and after finishing your work and after the end of the maintenance interval, copy them back onto the server.

For more details on the maintenance hours see the Maintenance Hours page.