Read Operational Announcements for changes affecting IT Service Delivery. Read Blog for all news regarding IRC-IT, or Development News for news regarding noticable advancements of IUB only.
Look here if you suspect infrastructure not working as expected.
This web site is heavily based on the ITIL Standard. Be sure to check the Glossary for well-defined terms like Service User or Service Customer.
The navigation bar on the side gives quick access to some information.